Term and Conditions of use

  1. Bookings: A provisional booking may be made by Telephone, Fax or Email and will be held for five days pending receipt of a completed Booking Form. This form must be completed by the designated 'Party Leader' (you) who must be at least 21 years of age. All future correspondence from the owner (we/us) will be made to the party leader. Confirmation of your holiday will be sent in writing on receipt by us of a fully completed booking form and payments as described below. The issue of this confirmation constitutes a contract which is governed by English Law.
  2. Only the persons named on the booking form may occupy the property and any deviation without prior permission could result in eviction from the property. All persons (including small children) travelling must be listed on the booking form to comply with Florida State Law.
  3. Changes made by you: We will try to accommodate any changes requested by you after the booking has been confirmed, but the change must not be considered effective until you have received written confirmation of the change. We cannot be held responsible for loss of any details via United Kingdom postal services - if you do not receive any details within a reasonable time period, it will be your responsibility to check with us that either the documents will need to be re-sent or that they are still in transit. Any change regarding a revised rental period MUST involve taking a new rental period within the same season as that originally booked. NO CHANGES can be made to any bookings within EIGHT WEEKS OF DEPARTURE.
  4. Changes/Cancellations made by us: If circumstances beyond our control should make the rental home unavailable, then we will advise you as soon as possible. Alternative accommodation of at least a comparative standard will be offered, or a refund of monies paid, unless the change/cancellation arises from reasons of 'FORCE MAJEURE' (see note below)
  5. Clients may gain access to the property after 4pm (US time) on the day of arrival and the property must be vacated by 10am (US time) on the day of departure, unless arranged and agreed in writing. This allows cleaning and preparation for the next guests to take place.
  6. The client agrees to allow the owner or their agent access to the property in order to carry out essential maintenance.
  7. No glass, crockery or bottles are allowed in the pool area, plastic glasses etc are provided for your use.
  8. A non-refundable deposit of 100/$170 per week is required to confirm bookings. The Balance must be paid 8 weeks prior to departure date. If booking is made within 8 weeks of the holiday, then full payment must be made at the time of booking to ensure confirmation of booking. The owners reserve the right to cancel the booking if payment is not received by the due date. In the event of full payment not being made by the due time we reserve the right to cancel the booking. Any deposits made will be forfeited and you will be required to pay cancellation charges.
  9. A security deposit of 200/$300 is required along with the final payment. Normally this will be returned within 30 days after the holiday less any costs incurred, including, but not limited to: Accidental damage to the property, Excess cleaning, Loss/non return of keys, Long distance telephone calls.
  10. Liabilities: Neither we or the management company accept any liability for acts of omission of third parties which may prevent or disrupt a client's booking. The booking contract between you and us is limited to the rental of the property and associated services only. The information and descriptions supplied here are believed to be accurate and offered in good faith. Certain features or facilities may not be available from time to time due to circumstances beyond our control for which, neither we or the management company can accept liability. In addition, NO LIABILITY can be accepted by us or the property management company for any INJURY, LOSS or DAMAGE to you, any member of your party or any visitor to the rental Home, arising out of or in connection with: the use of the rental home, the pool and any shared facilities that you may use during your stay. All guests are advised to take out an appropriate travel/holiday insurance before leaving the UK, as medical costs can be very high in the USA, even for minor consultations.
    POOLS ARE DANGEROUS - IT IS YOUR TOTAL RESPONSIBILITY TO ENSURE THAT ALL CHILDREN & NON SWIMMERS ARE SUPERVISED AT ALL TIMES WHILST IN, OR AROUND THE POOL - ACCESS DOORS TO THE POOL AREA SHOULD BE CLOSED WHEN NOT IN USE - CHILDREN CAN WANDER OFF IN SECONDS, MAKE SURE YOU KNOW WHERE EVERYONE IS IN YOUR PARTY AT ALL TIMES.
  11.  Guests are specifically requested not to allow children to play unsupervised in or around the pool, which is around 6 feet deep at its deepest part.
  12. We, the owners accept no liability for personal loss or injury to guests whilst at the Villa.
  13.  Written notification must be given by the Main Contact on the booking form if the booking is to be cancelled. Cancellation shall be determined by the date that this written notice is received and it is as follows:-

    Cancellation
    56 days or less - 100% of Full Payment Lost
  14. Information, directions (map) and instructions to gaining access to the property will be sent to the address given in the booking form within four weeks of departure.
  15. All correspondence to be sent to XXXXXXXXXX
  16. All bookings for flights should be handled via your travel agents, who as agents will handle your Flight bookings and be totally responsible for them. We cannot be held responsible for any mistakes or changes made to Flight bookings - this aspect of your travel arrangements will be an agreement between yourselves and the agent and as such, any complaints or questions will have to be taken up with them direct and not with ourselves, as our sole responsibility rests with the rental of the property and not with any travel arrangements you have made, either through travel agents or independently.
  17. Property Liability: Where damage, whether accidental or wilful has been found to have occurred during a customers stay, and caused as a result of a customer's or party members actions or negligence, we will take all necessary steps to recover all costs involved.
  18. Force Majeure : The owners of the property nor their agents will not be liable for loss or delay due to any of the following:- strikes, riots, political unrest, hostilities, war or threat of war, terrorist activity, closure of airports, or any other event beyond the owners control.